How is 5 Senses by Hielo y Carbón rated?

5 Senses by Hielo y Carbón is rated 9.3/10.TheFork users have rated accordingly in the following categories: Quality of food: 9.4/10 Service: 9.4/10 Atmosphere: 9.3/10

Can I reserve at 5 Senses by Hielo y Carbón right now?

Yes, 5 Senses by Hielo y Carbón has availability on TheFork currently. Do not hesitate, reserve your table on TheFork!

Does 5 Senses by Hielo y Carbón have special offers currently?

Yes, 5 Senses by Hielo y Carbón is offering 30% off the 'a la carte' menu Reserve your table and enjoy your special discount now on TheFork!

What type of cuisine is served at 5 Senses by Hielo y Carbón?

5 Senses by Hielo y Carbón is identified as offering spanish cuisine.

Is 5 Senses by Hielo y Carbón romantic?

Yes, 5 Senses by Hielo y Carbón has been identified as having a special romantic atmosphere that you could enjoy during your next rendez-vous with your special someone.

Does 5 Senses by Hielo y Carbón have a terrace?

Yes, 5 Senses by Hielo y Carbón has been identified as having a terrace. It is perfectly suited for enjoying an outdoor meal confortably.

Does 5 Senses by Hielo y Carbón accept AMEX cards?

Yes, you can pay with your AMEX credit card at 5 Senses by Hielo y Carbón.

Is 5 Senses by Hielo y Carbón open on Sundays?

Yes, 5 Senses by Hielo y Carbón has been identified as opened on Sundays.

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5 Senses by Hielo y Carbón

Name: 5 Senses by Hielo y Carbón
Address: Gran Vía, 31, Madrid, 28013, Spain
Price range: €43 (Prices have been provided by the restaurant)
Rating: 9.3

For You

Restaurant menu

Food photo144 photos

Type of cuisineSpanish

Average price€43

ChefIván Jimenez

Jarrete de cordero glaseado, cous cous de almendras y demi-glace de miel & anís estrellado

€28

Hamburguesa hyc, salsa ahumada, trufa y foie

€22

Secreto ibérico al carbón, crema de castañas y shiitake salteado

€23

Reviews

9.3
of 10

Excellent

1260 reviews

Ambience

9.3

Food

9.4

Service

9.4

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Micaela W. • 1 review
April 14, 2025
10/10
Wonderful experience for my wife and I’s wedding anniversary dinner!

Mimi W. • 10 reviews
March 26, 2025
10/10
Excellent service and excellent food. So delicious that we have ordered the Iberian pork, sea bass and lamb shank. The desert, Yuzu was a pleasure surprised.

Paul C. • 11 reviews
March 10, 2025
10/10
Very cool spot. Really encapsulates the 5 senses. Go out of your way to go here. AWESOME!

Angela O. • 4 reviews
February 9, 2025
10/10
A great choice of food on the menu. What we ordered was delicious and special . The waiters were very attentive. I would highly recommend this restaurant .

Lisa H. • 22 reviews
February 8, 2025
10/10
our reservation was for 8.15 on a Saturday which is early for Spain. We were the only ones in the restaurant but more people came later as expected. We had excellent service from Rohan and Elvis. My husband tried the blindfolded appetisers and that added a fun element to the evening. The food was imaginative and delicious. I had the iberico pork with chestnut cream and it was delicious. My husband chose the 12 hour beef and it did back a but of seasoning but the addition of a little salt made all the difference. We thought it was excellent value especially with The Fork discount.

Queen E. • 3 reviews
February 5, 2025
10/10
john is very nice

Seounghyun O. • 2 reviews
December 21, 2024
10/10
What a wonderful food and wonderful staff!!

Silvia P. • 42 reviews
October 28, 2024
7/10
Service was slow, pork was overcooked, red wine was way too cold This second time visit was disappointing

Alan HK N. • 8 reviews
October 20, 2024
10/10
The service is fantastic The bread is very delicious The food is vowel made and present Looks like very cozy high class restaurant Surely return if have chance back to Madrid

beatrix h. • 3 reviews
October 24, 2024
10/10
The ambienteand the way the menues get introduced to the end all flavor and experiance was perfekt and delisious

Kathy M. • 9 reviews
October 21, 2024
10/10
The total experience was amazing - service, food, ambiance was as advertised! Highly recommend.

Kristin F. • 1 review
October 20, 2024
10/10
Wonderful from start to finish! Really enjoyed the blindfolded appetizer experience, a oscuras - dejate soprender. Truly unique. Entrees were excellent (short rib and octopus), red fruit dessert was delicious with surprising elements. Great view, nice ambience, attentive service, great wine list. Highly recommend. For this type of experience, it was very reasonably priced.

Radu F. • 21 reviews
September 12, 2024
10/10
Gourmet restaurant! Very good service! Food was fantastic!A little expensive but with fork discount is ok!

Sherman S. • 5 reviews
September 2, 2024
10/10
Elvis, our server & the manager, was so helpful & knowledgeable about the wine & food on the menu. Additionally, he was friends with the chef & server we met at the Madrid eatery we dined at the night before. What a delightful coincidence.

Jérôme C. • 1 review
August 25, 2024
5/10
Very disappointed Even more with 30%

Marc-Andre C. • 1 review
August 4, 2024
10/10
Great service, excellent food.

Jaime P. • 9 reviews
June 6, 2024
7/10
The food was fantastic, the service was rather bad

Roberto V. • 2 reviews
May 8, 2024
10/10
The service was 5stars and the food as well. Really good restaurant

Leah G. • 14 reviews
June 30, 2023
3.5/10
The food was very slow to come out. The food was not good for the price. Purchased the tomahawk steak cooked at medium and it was too chewy. The chicken with bones was cut up and I constantly had to spit out small bones. The octopus was okay-not good not bad. This restaurant is not worth the price!!

Giorgio V. • 9 reviews
February 19, 2023
10/10
Very professionale staff, very good quality of the food. A good experience.

Tripadvisor reviews

Tripadvisor

177 reviews

Location

Gran Vía, 31, 28013 Madrid

Metro Gran Via / Metro Callao

Awards & Certifications

More details

About this restaurant

Un restaurante único donde podrás disfrutar de una comida con vistas a la mítica Gran Vía, la calle más famosa de la capital. Hielo y Carbón es el restaurante del hotel Hyatt Centric Gran Vía, ubicado en un espléndido edificio art-decó de 1920 en pleno corazón de Madrid. En el primer piso encontrará...

Frequently Asked Questions

5 Senses by Hielo y Carbón is rated 9.3/10.TheFork users have rated accordingly in the following categories:
- Quality of food: 9.4/10
- Service: 9.4/10
- Atmosphere: 9.3/10