Ban Sue Thai & Wine House - Cuisine de Famille Thai

June C. • 1 review

April 5, 2024

7/10

Food was good. But the attitude toward tourist was not a pleasant experience. Even thou we made a reservation, the older family member was ramping about not understanding english & gave a run around about the seating. Just because we do not speak french, does not mean, we were not aware of what they were trying to convey. Tourist or not, customer is a customer

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Dirk P. • 1 review

November 20, 2023

7.5/10

Food was very good, but I did not get a glass of Champaign could only by a bottle and that was disappointing!!

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Anna C. • 87 reviews

October 21, 2023

8/10

The staff were lovely and the food was v good if not a bit too spicy.. But what disappointed us was that they added another table next to us in the middle of our meal when really we were already right next to another table so we couldn’t hear ourselves speak and felt rather stressed .

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Ban Sue Thai & Wine House - Cuisine de Famille Thai • Owner

Dear Anna, Thank you for sharing your feedback regarding your recent visit to our restaurant. We're pleased to hear that you found our staff lovely and the food very good, although we understand that it was a bit spicier than expected. However, we sincerely apologize for any inconvenience you experienced due to the addition of another table. Your comfort and enjoyment during your meal are of the utmost importance to us, and we're sorry that the seating arrangement disrupted your experience. We'll certainly review our seating policies to ensure a more enjoyable dining atmosphere in the future. We truly appreciate your feedback as it helps us improve our service. We hope you'll consider giving us another chance to provide you with a more pleasant dining experience. Please don't hesitate to contact us in advance if you have any specific seating preferences. Thank you for your understanding, and we look forward to welcoming you back. Sincerely, The Ban Sue Team

Jes C. • 16 reviews

September 16, 2023

9.5/10

All round excellent. Two glasses of rosè and a 'Thai tapas' as an apéro. Papaya salad to share as an entrée, two mains - calamari sauted in Thai spices and a Pad Thai aux crevettes - with another two glasses of rosé, a shared mango tapioca for dessert, and a coffee. ~60€ including the Fork discount. Service was attentive, cheerful, and just the right pace for a very enjoyable meal. We'll be back.

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