Hard Rock Cafe - Roma

Jonathan W. • 1 review

May 23, 2025

5/10

We were seated and told our server wouldn’t be with us for 10 min. although it wasn’t crowded. Once there, she quickly took our drink order and brought our drinks. We placed our food order. A few minutes later, a few of our cokes needed refills. She never returned to check on us until our food came out. Unfortunately, one person in our party received the wrong entree altogether and when letting the server know that, the server questioned us asking this person if she was sure that’s what she ordered because she didn’t think it was. She huffily took the plate with the wrong entree and walked away as we were asking for refills. The rest of our party was halfway done eating their meal when she returned with the right entree. We asked her for coke refills then. She returned with our refills, but we quickly realized she had brought us all Diet Coke. When flagging her down to get it corrected, she told us we asked for diet. Our whole meal, we only received one refill and terrible service.

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David R. • 1 review

May 18, 2025

9/10

Great food, service and ambiance. Fantastic range of memorabilia to view.

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Adiglys C. • 1 review

May 18, 2025

9/10

The restaurant was very noisy and children without control running everywhere

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Noel G. • 1 review

May 15, 2025

10/10

Good service

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Polo G. • 1 review

May 10, 2025

10/10

Great place! Service is also good!

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Lany S. • 1 review

May 11, 2025

10/10

It was great,the staff are very nice smiley 😊

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Bianca c. • 1 review

May 11, 2025

6.5/10

The food was cold, it was clearly just heated. The ribs were a bit dry could have used a bit more of bbq sauce. The waiter marcos was really attentive and nice. The music was a bit too loud. It’s not what it used to be, doesn’t seem like a hard rock (mainly for the food and the beverages policies)

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Amy M. • 11 reviews

May 10, 2025

7/10

The food used to be better, or maybe just a bad day.

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Станислава' М. • 1 review

May 3, 2025

9/10

It's great!

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Austin S. • 1 review

April 28, 2025

9/10

The staff/employees were very friendly

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Glyn L. • 1 review

May 2, 2025

10/10

Always meets my expectations, quality service on top 👌

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Roger T. • 1 review

May 2, 2025

10/10

Got there early and let us in , great service from get go . Drinks were amazing . Chris the waiter was brilliant and accommodating. Ribs are best in town and the messi burger and loaded fries was cooked to perfection

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John C. • 2 reviews

May 1, 2025

10/10

Great service and delicious food

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ALEJANDRA J. • 3 reviews

April 25, 2025

10/10

Good service, great ambience, good beer and food. Amazing spicy buffalo wings.

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Muna A. • 1 review

April 19, 2025

10/10

everything was great 👍

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Eitan H. • 1 review

April 17, 2025

9.5/10

The food

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Krupa P. • 1 review

April 15, 2025

4.5/10

Every time we go to Hard Rock Cafe, we have to wait to be seated even though we have reservations.

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Simon A. • 2 reviews

April 21, 2025

9.5/10

The Hard Rock experience is known for its high-energy, extroverted style of customer engagement, and overall, this visit lived up to expectations. The American-themed menu offered excellent fare—my meal was served hot, cooked perfectly, and met every expectation. The memorabilia throughout the venue was impressive and varied, adding to the unique atmosphere. While the team engagement wasn’t quite as enthusiastic as I’ve experienced on previous visits—something that may reflect personal circumstances—it didn’t detract significantly from the experience. Overall, it was a very enjoyable visit, and I will certainly return.

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sarah ann i. • 2 reviews

April 6, 2025

10/10

Great

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Tracy R. • 1 review

April 17, 2025

10/10

Alessandro served us he was very attentive and extremely nice. His English was amazing. The atmosphere and food was also excellent

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