Cibrèo Caffè - Helvetia & Bristol

Austin R. • 1 review

May 31, 2024

10/10

I went to dinner at Cibreo Helvetia & Bristol recently with my girlfriend for her birthday. I was impressed by the food and the atmosphere, but, most importantly, the service was the best I've experienced in Florence after living here for over two years.

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Cibrèo Caffè - Helvetia & Bristol • Owner

Dear Austin, Thank you for choosing us to celebrate your girlfriend's birthday and for taking the time to share your experience. We are thrilled to hear that you were impressed by our food and atmosphere. Your kind words about our service, especially considering your two years in Florence, mean a lot to us. We are delighted to have made your evening special and look forward to welcoming you back soon! Team Cibrèo

Ronald C. • 1 review

July 27, 2023

6/10

Cost outrageous. Portions small. Many better choices. Poor value.

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Cibrèo Caffè - Helvetia & Bristol • Owner

Dear Ronald, We're sorry to hear that you found our portions small and felt the value was poor. We strive to provide our guests with a satisfying dining experience, and we regret if we fell short of your expectations. Your feedback is valuable to us, and we will take it into consideration to improve our offerings. If you decide to give us another chance, we'll do our best to ensure a more enjoyable experience for you. Thank you for sharing your thoughts with us. Team Cibrèo

Soohyun S. • 2 reviews

March 12, 2023

7.5/10

Little pricy for the quantity and quality of food. Presentation of food is not up to par for the price point and service. On top of sitting fee, beverages are overpriced but quality of ingredients are good(even though more than half of my avocados were bruised so unappetizing and so-so taste) tiny orange juice is 8 euros so go there spurge on your food and nice decor (chairs are not comfy by the way)

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Cibrèo Caffè - Helvetia & Bristol • Owner

Dear customer, I am sorry to hear that your experience at our restaurant did not meet your expectations. We always appreciate feedback from our customers, both positive and critical, as it allows us to continually improve our service. First of all, I apologize if our prices seemed too high compared to the quality of the food. We always offer fresh and high-quality ingredients at fair prices. Regarding uncomfortable seating, I am sorry that you were not able to enjoy your meal in maximum comfort. Thank you again for your feedback, and we hope to have you as our guest again in the future to demonstrate that we truly care about the satisfaction of our customers. Giulio Picchi