Hard Rock Cafe Firenze
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9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Yonathan E. • 1 review
December 31, 2024
10/10The staff were so kind and welcoming, made my son so happy with coloring pages, colors and a toy. The food was fine, but the good service and ambience really stood out.
Julian P. • 1 review
December 24, 2024
10/10The holiday menu was a great option for Christmas and the variety of it was excellent, the atmosphere was great, and the service and attention was really good
Hard Rock Cafe Firenze • Owner
Hello Julian, Thanks for your visit and for sharing your experience. We hope to see you again in the future. Have a nice day!!!
İbrahim D. • 1 review
November 22, 2024
9.5/10Last day of our trip, it’s is good memorial night at Hard Rock Cafe Firenze. Foods, ambience was very nice with privilege service by Giovanni.
Hard Rock Cafe Firenze • Owner
Hello Ibrahim, Thanks for your visit and for your feedback. We are happy that Giovanni did a great job and you had a good night. We hope to see you again. Have a nice day!!!
Salima Q. • 74 reviews
October 20, 2024
10/10Great ambiance and service. Dined with children and the Messi menu was perfect!
Hard Rock Cafe Firenze • Owner
Good morning Salima , thanks a lot for your review . Hope you will come back soon to visit us. Have a beautiful week ahead.
Nicola D. • 1 review
October 18, 2024
10/10Very beautiful location with a fantastic music. American food
Hard Rock Cafe Firenze • Owner
Hello Nicola, Thanks for your visit and review. We hope to see you again soon. Have a nice day!!!
Matthew K. • 1 review
October 6, 2024
4.5/10Food was not very good. Wait staff not attentive.
Hard Rock Cafe Firenze • Owner
Hello Matthew, Thanks for your visit and feedback. We are sorry to see that your visit wasn't a good one. We will investigate to find out what happened and to make sure it will not happen again. Have a nice day!!!
Mike E. • 3 reviews
September 21, 2024
7.5/10M
Hard Rock Cafe Firenze • Owner
Hi Mike, Thanks for your visit and review. Have a nice day!!!
Sonia A. • 1 review
September 11, 2024
8.5/10Enjoyed the food and live acoustic guitarists
Hard Rock Cafe Firenze • Owner
Hello Sonia, Thanks for your visit and feedback. We are happy that you enjoyed you visit. Have a nice day!!!
Sofia T. • 10 reviews
September 4, 2024
10/10Staff was amazing… Food as usual amazing Everything was as should be in a hard rock cafe
Hard Rock Cafe Firenze • Owner
Hello Sofia, Thanks for your visit and review. Have a nice day!!!
Jerry L. • 1 review
August 19, 2024
10/10The best ever Hardrock Cafe ever all over Italy. Proud to have visited it and shopped from its merchandise.
Hard Rock Cafe Firenze • Owner
Hello Jerry, Thanks for your visit and review. We are happy to see that your experience was a good one and we hope to see you again soon. Have a nice day!!!
Paola Z. • 9 reviews
August 24, 2024
10/10All is good
Hard Rock Cafe Firenze • Owner
Hi Paola, Thanks for your visit and review. Have a nice day!!!
Gemica Anda M. • 1 review
August 15, 2024
10/10The staff are so nice, our prenotation is for 6 but at the end we have plus one and Joseph the guy at the entrance is so nice and find us a table for seven right away. The guy that served us is kind and he didn’t let us wait a lot of time for our orders. He also suggested their special burgers. I highly recommend this place for a pleasant dinner.
Hard Rock Cafe Firenze • Owner
Hi Miranda , Thanks a lot for your feedbacks . We are so happy that you all had a great time with us . See you soon.
GJ M. • 1 review
August 1, 2024
10/10Attentive staff, relaxed atmosphere and great food
Hard Rock Cafe Firenze • Owner
Hello GJ, Thanks for your visit and feedback. We are glad that you enjoyed your visit and we hope to see you again soon. Have a nice day!!!
Howard H. • 3 reviews
July 22, 2024
10/10served by Giovanni, possibly the most friendly & enthusiastic Hard Rock waiter/ess experience at one of their cafes. We have visited over a dozen. Highly recommend 👌
Hard Rock Cafe Firenze • Owner
Hello Howard, Thanks for your visit and for your review. We are glad that Giovanni did a great job and we hope to see you again soon. Have a nice day!!!
Bruno M. • 1 review
July 19, 2024
2/10Service is degrading year over year. Having been a loyal visitor of Hard Rock Cafe and member of the loyalty program, I have decided to have my Unity membership deleted as a result of bad service in our last visit in Hard Rock Cafe Florence, Italy.
Mette R. • 1 review
July 18, 2024
8/10Great food, nice to get vegetarian alternatives. Service var good at the start, but plates were taken away, as we ate the last bite. It felt like we were pushed out of the restaurant
Hard Rock Cafe Firenze • Owner
Hello Mette, Thanks for your visit and feedback. We are sorry to see that you felt rushed. We are not too sure what happened but we will try to find out. We hope to see you again and we wish you a nice day!!!
Megan T. • 1 review
June 24, 2024
2.5/10Was really excited to take my kids to their first Hard Rock Cafe and get them some American food as we had been in Italy for over a month. The food was not good, and the service wasn’t good either. My kids did enjoy the music.
Hard Rock Cafe Firenze • Owner
Hello Megan, Thanks for your visit and we are sorry to see that you didn't enjoyed your visit. We will investigate to find out what happened, as we are passionate about providing outstanding service and when we don't achieve our goal like in your situation it's disappointing. I hope you will give us a second chance in the future and we wish you a great day!!!
Ali R. • 2 reviews
June 29, 2024
10/10The staff was amazing and very knowledgeable and helpful and very nice The food was great The price was very good and very affordable
Hard Rock Cafe Firenze • Owner
Hello Ali, Thanks for your visit and feedback and we hope to see you again soon. Have a nice day!!!
Banny B. • 1 review
June 2, 2024
6/10The location is very central and Devore and ambiance is same as everywhere else around the world that i been at. But the quality of food was very bad, we had salads and hamburgers, the chefs must learn , what kind of meat to use , how to make aBBQ ( it would be better if I have gone to Macdonald
Hard Rock Cafe Firenze • Owner
Hi Banny, Thanks for your visit and we are sorry to see that the food wasn't up to your standards. Have a nice day!!!
Grant M. • 1 review
May 4, 2024
10/10Hard rock florence - brilliant as you'd expect!
Hard Rock Cafe Firenze • Owner
Hello Grant, Thanks for your visit and feedback. We hope to see you again soon. Have a nice day!!!
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