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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Sonia A. • 1 review
September 11, 2024
8.5/10Enjoyed the food and live acoustic guitarists
Hard Rock Cafe Firenze • Owner
Hello Sonia, Thanks for your visit and feedback. We are happy that you enjoyed you visit. Have a nice day!!!
Sofia T. • 9 reviews
September 4, 2024
10/10Staff was amazing… Food as usual amazing Everything was as should be in a hard rock cafe
Hard Rock Cafe Firenze • Owner
Hello Sofia, Thanks for your visit and review. Have a nice day!!!
Jerry L. • 1 review
August 19, 2024
10/10The best ever Hardrock Cafe ever all over Italy. Proud to have visited it and shopped from its merchandise.
Hard Rock Cafe Firenze • Owner
Hello Jerry, Thanks for your visit and review. We are happy to see that your experience was a good one and we hope to see you again soon. Have a nice day!!!
Paola Z. • 9 reviews
August 24, 2024
10/10All is good
Hard Rock Cafe Firenze • Owner
Hi Paola, Thanks for your visit and review. Have a nice day!!!
Gemica Anda M. • 1 review
August 15, 2024
10/10The staff are so nice, our prenotation is for 6 but at the end we have plus one and Joseph the guy at the entrance is so nice and find us a table for seven right away. The guy that served us is kind and he didn’t let us wait a lot of time for our orders. He also suggested their special burgers. I highly recommend this place for a pleasant dinner.
Hard Rock Cafe Firenze • Owner
Hi Miranda , Thanks a lot for your feedbacks . We are so happy that you all had a great time with us . See you soon.
GJ M. • 1 review
August 1, 2024
10/10Attentive staff, relaxed atmosphere and great food
Hard Rock Cafe Firenze • Owner
Hello GJ, Thanks for your visit and feedback. We are glad that you enjoyed your visit and we hope to see you again soon. Have a nice day!!!
Howard H. • 3 reviews
July 22, 2024
10/10served by Giovanni, possibly the most friendly & enthusiastic Hard Rock waiter/ess experience at one of their cafes. We have visited over a dozen. Highly recommend 👌
Hard Rock Cafe Firenze • Owner
Hello Howard, Thanks for your visit and for your review. We are glad that Giovanni did a great job and we hope to see you again soon. Have a nice day!!!
Bruno M. • 1 review
July 19, 2024
2/10Service is degrading year over year. Having been a loyal visitor of Hard Rock Cafe and member of the loyalty program, I have decided to have my Unity membership deleted as a result of bad service in our last visit in Hard Rock Cafe Florence, Italy.
Mette R. • 1 review
July 18, 2024
8/10Great food, nice to get vegetarian alternatives. Service var good at the start, but plates were taken away, as we ate the last bite. It felt like we were pushed out of the restaurant
Hard Rock Cafe Firenze • Owner
Hello Mette, Thanks for your visit and feedback. We are sorry to see that you felt rushed. We are not too sure what happened but we will try to find out. We hope to see you again and we wish you a nice day!!!
Megan T. • 1 review
June 24, 2024
2.5/10Was really excited to take my kids to their first Hard Rock Cafe and get them some American food as we had been in Italy for over a month. The food was not good, and the service wasn’t good either. My kids did enjoy the music.
Hard Rock Cafe Firenze • Owner
Hello Megan, Thanks for your visit and we are sorry to see that you didn't enjoyed your visit. We will investigate to find out what happened, as we are passionate about providing outstanding service and when we don't achieve our goal like in your situation it's disappointing. I hope you will give us a second chance in the future and we wish you a great day!!!
Ali R. • 2 reviews
June 29, 2024
10/10The staff was amazing and very knowledgeable and helpful and very nice The food was great The price was very good and very affordable
Hard Rock Cafe Firenze • Owner
Hello Ali, Thanks for your visit and feedback and we hope to see you again soon. Have a nice day!!!
Banny B. • 1 review
June 2, 2024
6/10The location is very central and Devore and ambiance is same as everywhere else around the world that i been at. But the quality of food was very bad, we had salads and hamburgers, the chefs must learn , what kind of meat to use , how to make aBBQ ( it would be better if I have gone to Macdonald
Hard Rock Cafe Firenze • Owner
Hi Banny, Thanks for your visit and we are sorry to see that the food wasn't up to your standards. Have a nice day!!!
Grant M. • 1 review
May 4, 2024
10/10Hard rock florence - brilliant as you'd expect!
Hard Rock Cafe Firenze • Owner
Hello Grant, Thanks for your visit and feedback. We hope to see you again soon. Have a nice day!!!
Georgi Y. • 1 review
May 1, 2024
10/10Amazing place! Nice people and food!
Hard Rock Cafe Firenze • Owner
Hi Georgi, Thanks for your visit and feedback. Have a nice day!!!
Richelle S. • 6 reviews
March 31, 2024
9.5/10Good ambience nice place professional staff good music 😊 we keep coming back here when we go visit Firenze. Just it get pricey compared years ago . 😔 Keep rockin!
See photo
Hard Rock Cafe Firenze • Owner
Hello Richelle, Thanks to be our Ravin' fan. Have a nice day!!!
Luka J. • 1 review
March 27, 2024
10/10The best Hard Rock Caffe I have ever seen. The ambience, the staff, the food… everything was spot on!👍👍
See photo
Hard Rock Cafe Firenze • Owner
Hello Luka, thanks for your visit and feedback. We are happy to see that you loved our cafe and we hope to see you again soon. Have a nice day!!!!
Rukudzo I. • 1 review
April 1, 2024
8.5/10My friend and I enjoyed the food and the place. They make the best ribs in Florence. Unfortunately, our waiter was a bit short with us.
Hard Rock Cafe Firenze • Owner
Hello Rukudzo, Thanks for your visit and we are happy that you loved our Ribs. Have a great day!!!
Patrick A. • 1 review
April 1, 2024
10/10We are visiting Rome and took a road trip to Florence, this is the best place is you want a change from the pasta and pizza. This venue has a good atmosphere and great staff. If you’re in the neighbourhood pop in.
Hard Rock Cafe Firenze • Owner
Hi Patrick, Thanks for sharing your experience and we hope to see you again in the future. Have a nice day!!!
Frank G. • 1 review
March 21, 2024
10/10The staff at this Hard Rock Cafe is Amazing!! Ilaria went above and beyond to help make a 40th birthday special. Ilariia, Davide and their staff were very attentive to all of our needs. They are truly an asset to the Hard Rock Cafe company. The food was amazing and great customer service! What else can you ask for... I highly recommend celebrating your event here if you are in Florence!
See 3 photos
Hard Rock Cafe Firenze • Owner
Hello Frank, thanks for choosing us to celebrate your birthday with us and we are very happy you enjoyed it. Have a great day!!!
Susan P. • 1 review
March 12, 2024
6.5/10The waiter, Marco was fabulous. The starters were great. However, the chicken fajitas were tasteless and swimming in water. The wraps were all stuck together and very difficult to separate
Hard Rock Cafe Firenze • Owner
Hi Susan, Thanks for your visit and feedback. We are sorry for the fajitas and we are happy that Marco did a great job. Have a nice day!!!
3729 Tripadvisor Reviews
Via De’ Brunelleschi 1, 50123 Firenze
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