Paco Roncero

Tony V.6 days ago

10

+1

The whole experience was fantastic. The quality and presentation of the food and the outstanding service.

helpful

Paco Roncero

Dear Tony, Thank you so much for your perfect rating and for sharing such kind words about your experience with us. We are thrilled to hear that you enjoyed the quality and presentation of our dishes, as well as the service provided by our team. Achieving this level of satisfaction for our guests is exactly what we strive for every day. It was a pleasure to have you at Paco Roncero Restaurante, and we look forward to welcoming you back very soon.

Rafal R.6 days ago

5.0

Review impossible because writing negative opinion is impossible. Not recommend, for sure not two stars restaurant with all the respect. Service even not for one, They do not understand what a stars mean.

helpful

Paco Roncero

Dear Rafal, Thank you for sharing your feedback with us. We sincerely regret that your visit did not meet the expectations of a two-star Michelin establishment. We take your comments regarding the service and the overall experience very seriously, as they do not reflect the high standards we aim to provide. We would appreciate it if you could contact us directly at reservas@pacoroncerorestaurante.com to provide more details about what happened during your visit, so we can address these issues with our team and continue to improve. We hope to have the chance to regain your trust in the future.

Javier O.5 months ago

8.5

We were really pleased for the warm welcome. We went for the long menu, which is superb. One comment though… too much emphasis on the sea in the mains, three kinds of crustacea, plus crab, plus stingray fillet… all superbly chosen and cooked. I would have expected in a menu inspired in Madrid in a very cold Autumn evening some heartwarming delicate stock or soup, some season mushrooms, some game meat. Something talking about El Pardo Royal Reserve or the forests in Rascafría. The decor and the lighting are designed for daylight, they need to think of how to add warmth to the night shift in such a grand space. Maybe cosier individualized lighting and more texture and clever oriental screens. But overall, a worthy experience.

1 helpful vote

Paco Roncero

Dear Javier, Thank you very much for taking the time to share such a thoughtful and detailed review. We are truly delighted to know that you felt warmly welcomed and you enjoyed our long menu, as well as the selection and execution of the dishes. We sincerely appreciate your constructive feedback regarding the balance of the menu. Your perspective on incorporating warmer, seasonal elements, especially on colder evenings is extremely valuable to us. Our team continuously refines the experience, and reflections like yours help us evolve while staying true to our identity and to the spirit of Madrid´s surroundings and seasons. We are also grateful for your comments on the ambiance and lighting. Thank you once again for your visit and for recognizing the care we put into our work. We hope to have the pleasure of welcoming you bback soon to offer an experience that is even more aligned with you expectations.

C. L.6 months ago

10

Everything

helpful

Paco Roncero

Dear C.Looez, thank you for the 10/10 review! We are so glad you had a great experience. See you again soon!