SAYCHEESE!
Reviews
9/10
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All reviews
10
Excellent food and service. A little tricky to find. Leave a little extra time. Don’t skip dessert.
10
Excellent Fondue and raclette. Nice people, smiling, very helpful.
5.5
It is far from an authentic Fondue place. The kind of place where ppl from Dubai etc. go;)
8.0
The food was good and the service attentive for the most part (see below). We learned that the Swiss (or maybe it is just Say Cheese) do not serve racklett on the wheel under a heat element. Rather, they slice some cheese off the wheel and put it on a plate for you. Our one issue was that, while we were one of the first to arrive for the early seating, we were the last out. We had to flag them down to ask for our bill.
4.0
Very disappointing experience for a 5-star hotel. I accidentally booked the wrong restaurant online and realized it less than one minute later. I immediately called to request a cancellation. While I understand the 48-hour policy, the request was categorically refused, the tone was unfriendly, and I was advised to email instead. I sent the email the same evening and never received any reply, which is unacceptable for a hotel of this standing. As I faced a CHF 210 cancellation fee, I felt forced to keep the reservation and go to the restaurant. Unfortunately, the service did not meet expectations: no welcome or assistance with coats in winter, no acknowledgment or apology, a forgotten starter and side dishes, empty coffee cups left on the table, and poor communication between staff regarding our wine order. Overall, inattentive and disorganized service, far below 5-star standards.
10
Everything was great!
10
Excellent quality and great atmosphere
7.5
Service was great! Concept is great! Food was great. It was VERY hot in the restaurant, which was pretty uncomfortable. I would have loved to have dessert, but we couldn’t stay any longer due to the temperature.
10
Excellent food, friendly warm wait staff. Every suggestion they made was a winner. Wonderful, cozy ambiance!!
10
Very yummy fondue here (but oh my is it ever filling, it was just me and my dad to share) and the service here was amazing! The fondue was so yummy, and the warm goat cheese appetizer was incredible, highly recommend. The dried meat was also very tasty to get and use in the fondue as well. All in all, great experience!
10
A set of raclette you wouldn’t believe! Great service and atmosphere :)
10
Jose and his fellow waiter were awesome (I don't know his name). Great overall service, and the food was incredible. I highly recommend Say Cheese!
10
people are very nice and kind. food is also amazing. thanks.
10
The atmosphere here is awesome!
10
Excellent service, amazing food, the best restaurant in Zermatt if you want an authentic experience!
10
Ontzettend lekker gegeten: mountain cheese fondue with sides likes ham and sausage. Pinot Noir in the glass. Desert an ice coffee (wow!) and limochello. Don’t leave without limochello.
8.0
Very good Raclette & Fondue ..typical Swiss food ...well served
10
Greatest fondue, lovely staff
10
The serving & kitchen staff were excellent. Menu & wine recommendations top notch. Their willingness to be flexible with young children is to be commended - many cultures respond differently - they just went with it. Very pleasant event. Highly recommended.
8.5
The service and the food was very good. However, it was quite hot in there which made it a bit uncomfortable. Also, made the two of us very thirsty so we asked for tap water. I realize there is a charge for water in restaurants in Switzerland, but I thought 24chf was excessive.
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