Anais E. • 1 review
March 29, 2025
10/10Everything was amazing
Françoise O. • 2 reviews
March 20, 2025
9.5/10Best fondue in Zermatt. Amazing staff, nice place well decorated, great atmosphere.
Jay L. • 1 review
March 15, 2025
5.5/10Tourist trap. They melt ok cheeses and give you some bread and potatoes and charge obscene amounts. (Meat fondue is a joke if you come from a city with decent Chinese or Japanese hot pot places - why bother?). If you want some tap water, each little carafe is 8F. so if you get it three times because there’s 2 of you, you pay 24F for tap water. Toblerone fondue too is obscenely expensive. One server (tallest guy) was gruff and unfriendly. And they also subtly pressure you into tipping. Decor is modern and clean but lacks charm. There are many amazing places to eat in Zermatt. I would do fondue in a less expensive place once and visit many fabulous places in Zermatt for all other meals and skip this one.
Ziad A. • 2 reviews
March 25, 2025
10/10Delicious cheese cozy restaurant great service and explanation of the different cheeses thank you for a nice evening
Harri L. • 1 review
March 17, 2025
9.5/10Waiter recommended "burning" the remaining cheese in the fondue. That crispy pieces of cheese were a delight.
Elizabeth F. • 1 review
March 14, 2025
7.5/10I actually thought the restaurant was just OK. In a hotel basement. Fondue mediocre. Not a local experience at all.
Maria R. • 1 review
February 19, 2025
10/10Great food and great experience!! 100% recommended
Larisa R. • 1 review
February 4, 2025
8.5/10Everything was fine. The food and servise. In General we had a great dinner.
Gilbert H. • 54 reviews
February 5, 2025
10/10A good Fondue, pro service. The waiter, when we asked for still water, proposed tap water (for free), but we were 4 and asked for a bottle of wine and a single glass 0,0. We all had the impression that the quantity per person had increased since last year. We go back there with pleasure each time we are in Zermatt.
Dillon H. • 1 review
February 4, 2025
6.5/10The fondue was great, but our waiter was pushy, judgmental, and unprofessional, for example when asking for tap water, even though we also ordered drinks. At the end of the meal, he told us the service charge was not included in the bill, and that a tip would compensate him and the staff for their time (not true). This was frustrating, and we would not recommend.
Tracey P. • 1 review
January 29, 2025
6/10Extremely overpriced!
Joseph O. • 3 reviews
January 17, 2025
7.5/10Everything was good
Kate H. • 23 reviews
January 27, 2025
10/10Lovely chic yet cosy restaurant. Staff all very welcoming and professional. Excellent service and food. Service prompt despite the restaurant being busy. We had the raclette journey which was very enjoyable. Reasonable prices. Would definitely return.
Mendoza M. • 1 review
January 21, 2025
10/10I was a solo traveler and they gave me the best experience. They sat me at a regular table, and kept checking in on me and gave me the best service, not to say that the fondue, wine, and dessert (swiss iced coffee) were all delicious
Jamie L. • 2 reviews
January 6, 2025
5.5/10I have had fondue many times as it’s a favorite and this was just average. Nothing special about the cheese or chocolate, but the vegetables were very fresh. Frustrating to be charged 10 chf for tap water. Environment was also really loud, lots of kids and babies.
Arturo P. • 2 reviews
January 3, 2025
5.5/10The cured meat sausages were awesome, and the toblerone fondue was good. The raclettes were just ok, and the service was very slow and our waiter seemed to constantly forget about us (like 20 mins after we were done we had to call him over twice so we could order dessert). Add all that and 320 CHF for 4 people and it’s just not worth it. There’s much better food in Zermatt for the same price.
Meredith L. • 4 reviews
December 16, 2024
10/10The food was delicious and the staff were very attentive and helpful. The atmosphere was cozy and inviting. Highly recommended!
Walter C. • 1 review
September 11, 2024
8/10Small, cozy restaurant located in a hotel. Nicely decorated and friendly staff. Offered suggestions for our order. Suggestions for our wine selection. Take notice that wine pours for all of our experience in Switzerland was small pours. So, I would recommend ordering a bottle and taking what you don't drink back to your hotel to enjoy another night.
Carol F. • 2 reviews
August 29, 2024
10/10We were a group of 6 and 4 had not had fondu before. The staff were very patient and explained everything very well. We all enjoyed a delicious meal.
Robert W. • 1 review
August 17, 2024
9.5/10Our first experience with raclette was a winner. Our server Dominic was outstanding.
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