Robin L. • 1 review
June 24, 2025
8.5/10The service and the food was very good. However, it was quite hot in there which made it a bit uncomfortable. Also, made the two of us very thirsty so we asked for tap water. I realize there is a charge for water in restaurants in Switzerland, but I thought 24chf was excessive.
Paul T. • 2 reviews
June 26, 2025
10/10The quality of the food was amazing. It was a very charming restaurant. I really enjoyed the staff as well. It was perfect.
M C. • 1 review
June 21, 2025
7/10Limited food
Yuko T. • 1 review
June 21, 2025
8/10Good
Connie S. • 1 review
June 13, 2025
6/10Slow service. Food was okay. Very pricey for what you get. Was VERY hot and stuffy in the restaurant. Would not return if dining in the area again. Better options.
Anais E. • 1 review
March 29, 2025
10/10Everything was amazing
Françoise O. • 2 reviews
March 20, 2025
9.5/10Best fondue in Zermatt. Amazing staff, nice place well decorated, great atmosphere.
Jay L. • 1 review
March 15, 2025
5.5/10Tourist trap. They melt ok cheeses and give you some bread and potatoes and charge obscene amounts. (Meat fondue is a joke if you come from a city with decent Chinese or Japanese hot pot places - why bother?). If you want some tap water, each little carafe is 8F. so if you get it three times because there’s 2 of you, you pay 24F for tap water. Toblerone fondue too is obscenely expensive. One server (tallest guy) was gruff and unfriendly. And they also subtly pressure you into tipping. Decor is modern and clean but lacks charm. There are many amazing places to eat in Zermatt. I would do fondue in a less expensive place once and visit many fabulous places in Zermatt for all other meals and skip this one.
Ziad A. • 2 reviews
March 25, 2025
10/10Delicious cheese cozy restaurant great service and explanation of the different cheeses thank you for a nice evening
Harri L. • 1 review
March 17, 2025
9.5/10Waiter recommended "burning" the remaining cheese in the fondue. That crispy pieces of cheese were a delight.
Elizabeth F. • 1 review
March 14, 2025
7.5/10I actually thought the restaurant was just OK. In a hotel basement. Fondue mediocre. Not a local experience at all.
Maria R. • 1 review
February 19, 2025
10/10Great food and great experience!! 100% recommended
Larisa R. • 1 review
February 4, 2025
8.5/10Everything was fine. The food and servise. In General we had a great dinner.
Gilbert H. • 57 reviews
February 5, 2025
10/10A good Fondue, pro service. The waiter, when we asked for still water, proposed tap water (for free), but we were 4 and asked for a bottle of wine and a single glass 0,0. We all had the impression that the quantity per person had increased since last year. We go back there with pleasure each time we are in Zermatt.
Dillon H. • 1 review
February 4, 2025
6.5/10The fondue was great, but our waiter was pushy, judgmental, and unprofessional, for example when asking for tap water, even though we also ordered drinks. At the end of the meal, he told us the service charge was not included in the bill, and that a tip would compensate him and the staff for their time (not true). This was frustrating, and we would not recommend.
Tracey P. • 1 review
January 29, 2025
6/10Extremely overpriced!
Joseph O. • 3 reviews
January 17, 2025
7.5/10Everything was good
Kate H. • 23 reviews
January 27, 2025
10/10Lovely chic yet cosy restaurant. Staff all very welcoming and professional. Excellent service and food. Service prompt despite the restaurant being busy. We had the raclette journey which was very enjoyable. Reasonable prices. Would definitely return.
Mendoza M. • 1 review
January 21, 2025
10/10I was a solo traveler and they gave me the best experience. They sat me at a regular table, and kept checking in on me and gave me the best service, not to say that the fondue, wine, and dessert (swiss iced coffee) were all delicious
Jamie L. • 2 reviews
January 6, 2025
5.5/10I have had fondue many times as it’s a favorite and this was just average. Nothing special about the cheese or chocolate, but the vegetables were very fresh. Frustrating to be charged 10 chf for tap water. Environment was also really loud, lots of kids and babies.
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