Reviews
9.1/10
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All reviews
10
+2We went there for celebrating our engagement. The service was phenomenal, the food was excellent. We couldn’t have chosen better.
La CalècheDear guest, Thank you very much for your very positive review and comment. We appreciate that you had a nice time for our engagement and that you enjoyed our food and service. We look forward to welcoming you again in our restaurant "La Calèche". Kind regards, Olivier Joray, hotel and restaurant manager
7.0
We had a wonderful waitress but she was soon overtaxed with too many tables. The location was comfortable and pleasant. We are used to Fondue served with a variety of different sides - potatoes, bread, meat, pickles/cornechons, etc. Theirs was served with bread only - which made it rather plain.
La CalècheDear guest, Thank you for your positive comment. Normally in Switzerland we serve the cheese fondue with white bread and eventually with potatoes if requestes. Cornichons and pickles are mor suitable for raclette and meat is an extra first course if wished. We hoped that your enjoyed your fondue. Kind regards, Olivier Joray, hotel manager
8.0
Food was good but not great. Service staff was very pleasant but disorganized.
La CalècheDear guest, Thank you for your positive comment and especially the friendly service. Kind regards, Olivier Joray, hotel manager
10
We arrived on Valentine's Day. they had small hearts on the tables and some heart decorated pillows. The food was amazing. I was totally surprised at the superb presentation and taste of the ribs. As an American from the South, I was not sure what I was going to get and the dish was like something I would get from an authentic rib house! My wife decided to stay Swiss and her fondue was equally amazing. She tried a rib and loved it. Dessert was the chocolate mousse and creme brulee, both excellent! Service was outstanding. We will return!
La CalècheDear guest, Thank you for your very good review and your positive comment. We are glad to know that you appreciated the food and the decoration for Valentine's Day. Kind regards, Olivier Joray, hotel and restaurant manager
10
The service is extremely nice!
La CalècheThank you for your excellent review. We are glad that you enjoyed your dinner in our restaurant. Kind regards, Olivier Joray, manager
10
We had been delayed and were late arriving, but we were greeted and welcomed in. The staff are excellent and the food was great. Would highly recommend.
La CalècheDear guest, Thank you for your pleasant review. Kind regards, Olivier Joray, mananger
10
First night in Zermatt and La Caleche set the bar high. Excellent food and good value for money especially the menu of the day. Lovely restaurant and well worth the walk up the hill. Staff were very friendly and welcoming, had a lovely chat with Elsa. Highly recommend a visit.
La CalècheDear guest, We are glad to read that you enjoyed your dinner with us and that the food was excellent. Kind regards, Olivier Joray, manager
10
Very friendly staff
La CalècheThank you for your excellent review and comment about the friendly staff. Kind regards, Olivier Joray, hotel & restaurant manager
10
Great food and even better staff!
La CalècheThank you for your excellent comment and especially about the food. Kind regards, Olivier Joray, manager
10
very nice！ food so good and environment great！
La CalècheDear guest, Thank you for your excellent review. Kind regards, Olivier Joray, hotel manager
10
Table of six Excellent reception from charming staff Everyone enjoyed the meal and wine, would definitely recommend.
La CalècheDear guest, Thank you for your excellent evaluation. We are glad to know that you enjoyed your dinner in our restaurant "La Calèche". Kind regards, Olivier Joray, hotel and restaurant manager
10
Warm welcome Efficient service Very good food
La CalècheDear guest, Thank you for your excellent evalutation. We are glad to know that you spent a nice evening with us. Kind regards, Olivier Joray, hotel and restaurant manager
10
We were happy to find this restaurant closer to our hotel than going all the way into town. The food was very good and there was a variety for my whole family. The waitress suggested a wine for me that I really enjoyed. It was quiet atmosphere and the staff was attentive and the food came out relatively quickly.
La CalècheDear guest, Thank you for your warm comment. It helps us a lot to improve ourself. Wer are glad to know that your enjoyed your dinner and wine with us. Kind regards, Olivier Joray, manager
9.5
Best food we’ve had in Zermatt thus far. You can taste the fresh ingredients.
La CalècheThank you for your excellent comment and especially for the fresh ingredients. Kind regards, Olivier Joray, manager
7.0
Overpriced for what was offered...
La CalècheThank you for your comment
10
Our waiter was very attentive.
La CalècheDear guest, Thank you very much for your comment about the staff. We look forward to welcoming you again in our restaurant. Kind regards, Olivier Joray, Hotel and restaurant Manager
10
Wonderful restaurant. Very good food, great service. Highly recommended.
La Calècheear guest, Thank you for the excellent comment about the food and service. We look forward to welcoming again in our restaurant. Kind regards from Zermatt, Olivier Joray, Hotel and restaurant Manager
7.0
We had a 730 reservation, our meals did not arrive until 9:45 PM there was no offer of an apology until the dessert course. The food was really good, Truly, the wait was ias ridiculous. We will not go back.
La CalècheDear guest, Thank you for your comment. Because of very high season at this period, it is possible that you had to wait longer that usually. We are sorry for this delay. I am neverthess surprised of the comment of the service staff, they are always friendly and professionnel with our guests. The reviews we had about the staff in our restaurant and our hotel were always positive. Nevertheless we hoped you enjoyed your stay in Zermatt. Kind regards, Olivier Joray, Hotel and restaurant Manager
2.5
I am really disappointed with this meal. The food is all right, but the service is actually the worst I have ever experienced in Zermatt. First of all, we make the reservation at 6:30, but the restaurant is closed at that time because the waiters are not ready. And we have to wait outside the restaurant until they are ready. Secondly, when we hang our clothes at the front door, because we take a little bit longer to do this, one of the waiter diss us in Italian. He actually may feel that we do not understand Italian, but one of us speak Italian unfortunately. The restaurant is very noisy, the waiters are talking loudly with each other In Italian around us. The waiting time is especially long, it takes two hours of waiting until we get our main course. We have try to ask the waiter several time and ask him to speed up the process since we wait too long, but they are really impatient. Finally, we ask for the bill without our dessert, since we have waited for 30 minutes for the dessert.
La CalècheDear guest, Thank you for your comment. During this period in the very high season, it it possible that you had to wait too much time to get your meal. We are sorry for this inconvenience. Neverthless I am suprised of the comment regarding the service, they always try to be very professional and friendly also in a such situation. The review about the staff is always positive. We hope that despite of the dinner you enjoyed you stay in Zermatt, Kind regards, Olivier Joray, Hotel and restaurant Manager
8.0
Nice place.
La CalècheDear guest, Thank you for your comment. It was a pleasure to welcome you and we are happy that you enjoyed your dinner. Kind regards, Olivier Joray, Hotel and retaurant Manager
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