Osteria de Cicalini
Reviews
9.3of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
eun i. • 1 review
October 29, 2024
6.5/10The waiter who helped me order was very friendly but the meat was tough. This was the first time I used the Fork app during my 2 and a half month trip to Europe and since I was using it alone, I made a reservation during a quiet time. Everything was fine except when I paid and was leaving, I heard a loud "shit" sound. I had my bluetooth earphones on but I could still hear the outside noise. What did I do wrong? Maybe it was because they added 3 euros to my order so I didn't tip... or maybe it was because I spilled a drop of dessert sauce on the tablecloth. I wonder if I can continue using the Fork app and it made me feel bad all day.
Osteria de Cicalini • Owner
I’m sorry this experience left you feeling uneasy. Rest assured, no one was saying anything unpleasant directed at you. Restaurants can sometimes be lively environments, and sounds or conversations from the kitchen or other tables might occasionally be overheard. In Italy, a “coperto” or cover charge is a standard part of dining out. This small fee, which was likely the 3 euros you mentioned, helps cover the use of table settings, bread, and other basic services. Because of this, tipping isn’t always expected, as the cover charge often accounts for part of the service. So not leaving a tip in addition to the coperto is very common and totally fine. We love working with The Fork app, as it helps us provide a seamless experience for guests like you by letting us know when to expect you and prepare accordingly. It’s a wonderful tool for both restaurants and customers, so please feel free to continue using it with confidence. We hope this reassures you, and we’d love to welcome you back anytime for a worry-free
James H. • 1 review
October 21, 2024
10/10Our server was friendly and very attentive, and provided helpful suggestions. The restaurant ambience was excellent; quiet, with soft music and pleasant decor. The dishes were delicious and very reasonably priced. We would absolutely dine here again.
정훈 김. • 1 review
October 8, 2024
10/10I want to go this restaurant one more time. One day I hope it will come true
Geraldine B. • 4 reviews
October 7, 2024
8/10+1we went here for our last meal in Florence, and Italy. The service was good, as the poor young waiter explained that he was on his own, and seemed many customers arrived around the same time. We had bruschetta (is it the Florentines don't use garlic or basil??), which was average (needed more salt too). However the pear tortellini was Divine. I had osso bucco for main, and my friend had the steak with green pepper sauce. Again, both were delicious! Generous portion. We couldn't fit in dessert, but they gave us limoncello at the end.
Karen S. • 5 reviews
September 29, 2024
10/10Our second visit in one week. Both times, the food and service were excellent. Be sure to try the burrata and pear appetizer. Amazing! Thank you, Turi and Eli!
Karen S. • 5 reviews
September 24, 2024
10/10Osteria de Cicalini is an incredible restaurant! Not only was our food excellent … our burrata, pear and honey starter was delicious as was our salad and pasta with seafood… but the owner Turi is very welcoming and helpful. This special restaurant is tucked away on a side street close to the Duomo, but completely away from the crowds of tourists. We highly recommend the restaurant and will return again while we are in Florence to enjoy another delicious meal!
Linda J. • 1 review
September 17, 2024
10/10Lovely atmosphere, good service and very good food. Thank you!
Chantelle I. • 3 reviews
September 16, 2024
9/10We recommend the fillet with green pepper!
Paul S. • 9 reviews
September 6, 2024
9/10Excellent food and service. Lacking atmosphere perhaps because of location 🤷♂️
Kirtikumar J. • 5 reviews
August 31, 2024
10/10Delicious food
Emily R. • 2 reviews
August 20, 2024
9/10The food was delicious, but I’ve had some better around Italy. The service was nice. The ambiance was lovely.
annis z. • 4 reviews
July 22, 2024
10/10Everything is so perfect. Especially the waitress, she is so nice! The waiter is not as good as the waitress.
Colleen O. • 1 review
July 18, 2024
10/10Wonderful food. Warm welcoming staff made for a lovely first evening in Florence
Scott G. • 1 review
July 16, 2024
10/10Perfect Florence ambiance, comfortable warm family feel. Great food! Excellent attentive service. Our first visit and the staff made us feel like family. Will definitely return.
Adam W. • 1 review
July 4, 2024
9.5/10Really impressed with the food and the service. I would definitely recommend this restaurant
Jamie d. • 2 reviews
July 1, 2024
10/10I loved the vibe of this tucked away restaurant. The staff were amazing! The food was so fresh and delicious and full of seasonal ingredients. Good wine selection. Lovely dining experience.
Stephen D. • 1 review
June 30, 2024
10/10So good, that we went back a 2nd night and ate here 2 of the 3 nights we were in Florence. Staff was amazing, and the food was excellent.
Kim S. • 6 reviews
June 15, 2024
10/10The staff were amazing! Service was fast and lovely. Food was amazing!
Paula S. • 2 reviews
May 29, 2024
10/10The waiter was personable and we had a wonderful Conversation with him about wines and the region. As it turns out he is very familiar with the winery that we are heading to next and even gave my husband some grappa to try on the house. The food was delicious as well as the presentation.
Yen L. • 2 reviews
April 30, 2024
10/10Menu options are great. Food quality is excellent! Very helpful, friendly and attentive staff. The restaurant setting is comfortable and classy. We truly enjoyed the awesome dinner from beginning till the end. Highly recommend!
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